Refund and Return Policy

Last updated: July 1, 2025

We want you to love your experience with Earth Bloomers. If you have any concerns with your order, please review our policy below and reach out — we're here to help.

Returns

If you're not satisfied with your first order, you may request a return within 30 days of delivery, even if the item is opened. We're committed to your wellness journey and want you to feel confident giving us a try.

Return shipping costs are the responsibility of the customer. A $9.99 return shipping fee will be deducted from your refund unless the item arrived damaged or incorrect.

To initiate a return, contact us at support@earthbloomers.com with your order number and reason for return. All returns must be approved before being sent back. Items returned without prior approval will not be eligible for a refund.

Refunds

We offer refunds on a case-by-case basis for the following:

  • You're not satisfied with your first order (within 30 days)

  • Items damaged during shipping

  • Orders that were never delivered

  • Duplicate orders placed in error

Once your return is approved and received, a credit will be applied to your original method of payment within 5 to 10 business days, minus return shipping if applicable.

Exchanges

We do not offer direct exchanges. If you ordered the wrong item, we may authorize a return so you can place a new order.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please email support@earthbloomers.com within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it quickly.

Non-Refundable Items

  • Gift cards or digital downloads

  • Sale or promotional items

  • Any opened/used product from repeat orders (beyond your first)

Need Help?

Email us at support@earthbloomers.com and we’ll do our best to make things right.